Contact Us
Have questions? We're here to help.
How to get help
Whether you need help starting a consultation, checking prescription status, understanding shipping updates, or resolving an account issue, our patient support team can guide you to the right next step.
Email support
Send questions about consultations, prescriptions, orders, shipping, or your account.
info@rxfor.meLive chat
Use the secure chat widget for quick help with common support questions during available hours.
Available on the site
Support hours
Our patient support team reviews requests during regular business hours and prioritizes active care issues.
Monday–Friday
Send us a message
Share a few details and our support team will review your request. Please do not include unnecessary sensitive medical information in this form; clinical questions should be handled through your secure patient account whenever possible.
What we can help with
- Consultation, prescription, and order status questions
- Account access, checkout, and support routing
- Refund requests, renewals, and shipment follow-up
Support details
Hours
Monday - Friday: 9am - 5pm EST
Support FAQs
Quick answers to common questions about contacting RxFor.Me for consultation, prescription, shipping, and account support.
Your privacy is protected
RxFor.Me handles patient support requests with care and uses appropriate safeguards for personal information. For medical details, prescription documents, or clinician follow-up, use your secure patient account whenever possible.